Online physiotherapy

What do you do when you need a physiotherapist but you just can't make your way to a clinic?  Many people find themselves in this situation and here at The Joint we have a solution for you.  Using an online consultation you are able to access services from physiotherapists and exercise physiologists from the comfort and convenience of your own home.

Online physiotherapy is a quick and simple solution to accessing health care and relieving your pain and discomfort QUICKLY.  You don't need to have any special skills with computers.  Being an online service, it doesn't matter where you are, you can discuss your situation with an expert.

Our expert, qualified health professionals will listen to you and provide a likely diagnosis.  They will:

  • offer you a management plan out of pain that is individually tailored to your needs and goals
  • provide clarity around your diagnosis and explain what is happening before recommending a management plan
  • be able to help you while you are comfortable at home, regardless of location.

Who benefits most from online physiotherapy?

  • Almost everyone - you get professional service without the travel time to and from the clinic.
  • those who can't get to the clinic due to injury, disability, or health concerns
  • those who want a second opinion on their diagnosis
  • those who live too far from the clinic to travel

What conditions can a physiotherapist treat online?

  • Low back pain - whether it's an injury that's just happened or pain over some time
  • Neck pain - including people who want to be able to adjust their home workstation in real time with guidance from a physiotherapist
  • Headaches (cervicogenic) - some headaches are caused by neck pain.  Physiotherapists are able to assess and provide relief
  • Jaw pain
  • Shoulder pain - bursitis, scapular dyskinesia
  • Arm pain.
  • Nerve pain
  • Hip and knee pain - sporting injuries, OA, chondromalacia patellae 
  • Leg pain - bursitis, plantar fasciitis, muscle tears
  • Chronic pain
  • muscle weakness
  • many more

Almost all cases can be successfully treated using online physiotherapy.  Your physiotherapist will let you know.

Can I access an Exercise Physiologist online?

Yes, our EP is able to help you with your management using an online consult.  Your online appointment includes a discussion of your needs and an explanation of the management plan.  You will be sent easy to follow instructions to access after your consultation.

Can I use my Medicare Care Plan?

Yes, you can use your Medicare care plan for online consultations.  Your appointment may be bulk-billed, ask our friendly staff at the time of your booking.

Can I use my private health insurance?

Private Health insurance companies are progressively taking up the online/telehealth consultation.  Speak to your health fund for their guidance.

Are online consults effective? Do I get a better outcome if I go to the clinic?

Online consults are just as effective as being seen in the clinic.  The research supports using online telehealth as an efficient, effective and easy solution to your needs.


Don't wait at home hoping it will just get better, call or book online today.  It's even easier than you think!